The average person knows enough to boot, operate and shut down a computer but when the screen goes blank for no apparent reason, his or her intellect fails him. This is exactly where computer technicians come into the picture. As a computer technician, you have the privilege of doing what you enjoy the most- fixing computer issues.
It is a prestigious and lucrative career but one that requires technical and business skills to execute. You are not immune to competition; if you are incompetent, you will be shown the door faster than lightning.
So, what should you do to be counted as a top computer technician Sydney has to offer? Well, here is a quick overview of some of the qualities that clients look for in a computer technician:
1. Technical skills
Before you touch anything, you must prove your technical know-how of the Computer (both hardware and software). Can you diagnose a simple or complex problem and fix it? Are you able to tell which hardware component has malfunctioned? You should have the skill and expertise to advise your clients appropriately when they come to you with their array of computer issues.
Your technical skills may be up to standard but if your customers can’t rely on you to be effective at your job, you will put your career in jeopardy. Make a point to call your customers back with updates about the progress of their repairs. Don’t bite more than you can chew. Be honest when you run late on a job. Like any other business out there, these are some of the things that can make you stand out from the crowd and ultimately help you to keep clients.
Many computer technicians operate with minimal qualifications—a basic course in IT and that’s just about it. What really separates you from the pack is getting adequate qualifications. A bachelor’s degree in computer science plus additional IT courses here and there does the trick. Having these qualifications will not only help customers have confidence in you; you’ll also become marketable with employers.
4. Up-to-date with matters technology
The computer world changes like the four seasons of the world. Malware and viruses reinvent themselves every day. A good computer technician Sydney knows how to keep abreast with the latest developments in cybersecurity, cloud computing, software and hardware engineering, and file systems.
Although many people don’t know much about computer repairs, they can tell the difference between a competent technician from an incompetent one. The attributes above help them pick out the right man amongst quarks.