Businesses often interact with their customers through phone. This is an efficient way to deliver customer service and technical support. When callers dial the hotline, they are usually placed on the queue for the next available representative. This can take time so a pre-recorded greeting is played to welcome them and assure them of forthcoming service. This can reassure the callers while also providing them crucial information that they might be able to use to solve their concerns. If you are in need of customer custom phone greetings for your company, then look up service providers online and choose based on the following:
Listen to Examples
Service providers are proud to make samples available for potential clients. You can listen to these examples of their previous works. They will typically group these in different categories so find whatever seems close to what you have in mind. For example, you might need a general greeting to welcome callers in the main hotline. Others might want a special recording for their voicemail, for after-hours greetings, for special event greetings, and so on.
These service providers should be transparent with their rates. Check out the published prices for their packages. They may provide itemized rates for different services and add-ons. You can also ask them if they have special prices for bulk orders. Look into the rates of three or more different audio experts to find the best deals and get a good idea of current industry standards.
See if there are online reviews at third-party sites about these recording companies. You will want to get an idea of how well these companies work well with their clients. They should be responsive to your needs and able to follow through with their promises.
Consider Turnaround Time
If you are in a hurry, then you must pay attention to their turnaround time. Most have a stable of talents and their own recording studios. This allows them to provide a tight turnaround time of a few days to complete projects. Of course, these might be subjected to revisions if you want to tweak some details. Ask about what you are allowed to change and how many times you can make requests.
You should also look into additional services such as the recording of accompanying music which can make the recording sound more lively. They might also be able to provide proofreading services to correct grammar and improve message delivery for the custom phone greetings.