Since the onset of the pandemic, businesses have been wrestling with the new normal and trying to figure out ways in which they can continue to operate safely. One of the most critical parts of current operational protocols is the use of pandemic response security guards. These guards are given several duties that are meant to improve identification of infected persons, isolating them, and preventing the spread of the disease. They work tirelessly on the ground to make sure that the health protocols are followed.
Mask Enforcement
For example, they make sure that the people entering a shop, office, or facility are all wearing masks. They check whether it is good enough to pass the minimum standards. They see whether the wearer is using them correctly by covering the nose and mouth. It seems to be so trivial but a lot of people are unhappy about following this recommendation due to personal beliefs or inconveniences. Others may be happy to comply but they still make mistakes with their usage. Guards provide gentle reminders for the benefit of everyone.
De-escalation
In cases where conflict arises due to disagreements and hot tempers, guards should be able to de-escalate the situation by talking calmly to the people involved and hearing out their grievances. They should be trained to refrain from the use of violence and impose the rules through patient but firm enforcement. When necessary, they must possess the physical abilities to restrain those who would take aggressive action that would endanger others.
Distancing Implementation
Guards also implement social distancing guidelines such as keeping people 1 or 2 meters apart when lining up at the grocery or getting their vaccines. They need to remind customers about positional indicators on the ground that tell them where to stay as they wait. This avoids overcrowding and reduces the chances of virus spread, along with the face masks.
Temperature Checks
Guards may be tasked with getting the temperatures of each person getting inside of establishments to see who has a fever. Those with symptoms may be asked to step aside and see a doctor just to be certain about their condition. This protects others from possible infection.
Remote Security Solutions
Pandemic response security guards may also provide businesses with remote security solutions such as the installation of CCTV cameras at strategic areas. This will help the guards monitor the situation remotely so that they can cover a large facility with smaller numbers.
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